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Data Sub-Processors

Loadster uses a number of sub-processors to support core application infrastructure and provide service to our customers. We take steps to limit the amount of customer data shared with each to only what is necessary to provide quality service and ensure reliability.

The following sub-processors may come into contact with customer data.

Sub-Processor Purpose
AWS Application Hosting, Blob Store, Database, Cloud Engines
Fathom Analytics Website Analytics
GCP Cloud Engines
Google Workspace Email, Calendar
InfluxData Time Series Database
MessageBird Voice, SMS, WebSockets
Postmark Outbound Email
New Relic Application Performance Monitoring
PagerDuty Issue Escalation & Resolution
Papertrail Application Logging
PhoenixNAP Application Hosting
Userlist Email Announcements & Onboarding
Twilio Voice, SMS

Please contact privacy@loadster.app if you have questions or concerns or would like to discuss exactly how Loadster uses a sub-processor.